« 【本日の日誌】理事会で、江戸川の子どもの状況を報告 | トップページ | 【本日の日誌】連続学習会報告#3(2008年12月21日) »

【本日の日誌】CHIメーリングニュース

Cid_image0_2
news letter from CHI the Child Helpline International.... もう5年だって!

Cid_image0

Newsletter September - October 2008
News from the CHI secretariat |  News from child helplines |  Events |  Publications
Welcome to CHI's newsletter for September and October 2008.
CHI celebrates five years
In September 2008, CHI celebrated five years of operation. In the past five years we have seen membership in the CHI network grow from fourty-five to almost 100! We have helped build new child helplines for children all over the world, and have supported existing child helplines with quality services. We realise that without the support of our members and partners all the work achieved over the last five years would not have been possible. We would like to thank the many members, individuals, companies, organisations, trusts and foundations whose contributions make our work possible.
Connecting to Children (2007 data)
Data collection for the year 2007 has been finalised. Seventy-seven child helplines filled out CHI's online database. A great achievement! CHI would like to thank all child helplines that completed the data proforma. Connecting to Children 2007 will be published and distributed in early 2009. This feature (2007 data) will show some interesting comparisons on calls referring to psycho-social and mental health issues. Dr. Ruben Fukkink’s (at the Univer excellent work in analysing the data for example shows differences in reasons for calling according to helplines’ countries’ HDI ranking…don’t miss it!
CHI on the right track
Over the last few months the CHI secretariat has had the pleasure of the presence of Mr. Neil MacDonald, who has been carrying out an evaluation for the Oak Foundation on CHI’s services. CHI remains firmly committed to continually improving the level of support to child helplines, for the benefit of children all over the world. Neil has evaluated CHI through face to face discussions, individual interviews, study of monitoring documents, response to the CHI member satisfaction questionnaire, and several visits to member child helplines. In September 2008 we received his final report. The overall conclusions mentions:
“Child Helpline International remains a well run and effective organisation, with a high level of satisfaction among its members, and a unique insight into the concerns of children worldwide, which gives it enormous credibility in international advocacy.“
This overall statement – together with the average score of 9.1 (out of 10) – acknowledges that we are on the right track. We would like to thank our global membership of child helplines for their support and dedication. For more information, please visit the CHI website.
CHI's Principles, Standards and Practices (PSP) Report
CHI has completed the 2008 PSP Report. This report reflects responses to the 2008 PSP checklist. Forty-seven child helplines answered from January to April 2008. The PSP Task Force is at the helm of overseeing the development of the PSP checklist. The checklist itself evolved from the original PSP framework which outlined a Principle, described the appropriate Standard as a measurable activity, and listed the Indicators or tools that could be used to measure compliance. At the network’s request, the framework evolved into a user-friendly checklist. Member child helplines have agreed that the checklist should become one of three membership criteria for full members. This means that child helplines will fill it out every year to maintain CHI membership.
Violence Against Children Report
CHI has completed the Second Annual Follow-up Report to the UN Secretary General’s Study on Violence Against Children (VAC). This VAC follow up report provides an overview of the work done by child helplines around the world to implement the VAC Recommendations made in the VAC Study in 2006. CHI would like to thank the members of the CHI Advocacy Taskforce whose advice has been invaluable in developing the 2008 VAC questionnaire. We would also like to thank the thirty-four child helplines who completed and returned the VAC questionnaire.
Learn without fear campaign
CHI has joined Plan International’s global campaign to end violence in school. Cruel and humiliating forms of psychological punishment, gender-based violence and bullying remain a daily reality for millions of children. The Learn Without Fear campaign targets three of the most common and damaging forms of violence in schools: sexual violence, bullying and corporal punishment. The campaign will be global in scale and places special focus on the fourty-nine developing countries in Africa, Asia and Latin America in which Plan works. Plan International urges all child helplines to endorse the campaign and above all, to be proactive in collecting data on cases related to corporal punishment at schools. More information about the campaign.
Argentina: child prostitution and children with drug addictions
One of the biggest newspapers in Argentina, Clarín, published an article on 28 September that described the situation of children who are being prostituted in Buenos Aires. The article questions the role of the police and the judicial system in failing to criminalise child prostitution. The article further recognises the important work of the Consejo de la Niñez y Adolescencia (which operates Línea 102, the child helpline in Buenos Aires) in providing guidance to the children, fighting the current situation, and conducting research on the roles of civil agents in this problem.
Bangladesh: establishing a child helpline
Supported by Danida, at the invitation of Bangladesh Shishu Adhikar Forum (BSAF), a brainstorm meeting was held in Dhaka on 23 September, with numerous representatives in the field of child protection. CHI was present to support the main aim of the meeting by demonstrating the value of having a toll-free child helpline. The government committed itself to designating 1098 as a toll-free number for the new child helpline. For more information about the government’s commitment please read this press release.

Cid_image1

Botswana: training on tracking childrens’ calls
From 7-13 September, Childline North West in South Africa opened its doors to train a team from Childline Botswana. Childline North West shared their data collection software with Childline Botswana, which they plan to implement in order to improve their data collection and referral systems.
Botswana: Childline expands its services after 17 years
After running for seventeen years with few social workers, Childline Botswana finalised its crisis line improvement project in September. Thanks to the support from the Botswana Telecommunications Authority (BTC), UNICEF Botswana and the German Embassy in Botswana, the crisis line has its own premises. The crisis line is well equipped with computers and well trained telephone counsellors.
Brazil: Fundacion Noos launches 123Alô! in Rio de Janeiro
The Noos Institute has launched 123Alô! in Rio de Janeiro on 16 October. Fundacion Noos, established in 1994, is nationally recognised for its initiatives in the area of gender violence within the family setting. This semester Noos Institute was one of 10 institutions selected for the Ashoka-McKinsey Program of Strategic Planning 2008/2009. This programme assists social organisations facing strateg challenges to revise and draft its strategies for the next 3-5 years, focusing on strengthening its social impact.
Burundi: establishing a new child helpline
On 3-4 September, 2008, CHI held a brainstorm meeting in Bujumbura, Burundi, with a delegation of 32 people from Democratic Republic of Congo. This meeting discussed how to develop a child helpline in Burundi. The DRC delegation included two government officials and the rest of the participants were from Civil Society Organisations and NGOs such as the SOS JED and Elimu.
Cambodia: 3-digit toll-free number allocated for child helpline
Telecom Cambodia officially allocated a 3-digit toll-free phone number, 115, for the child helpline Chab Dai. CHI’s (associate) member Chab Dai is a coalition of NGOs in Cambodia that works with (at-risk) victims of abuse or exploitation. Chab Dai has coordinated efforts with other organisations, UN agencies, and government ministries to develop a free national telephone number for children to call when they are in need of assistance.
India: fundraising training
CHI supported two delegates from Childline India Foundation on a study visit to Kids Help Phone in Toronto, Canada from 15-18 September. Kids Help Phone is well-known for their fund development, marketing strategies, and counselling model.
Kenya: Childline and the Child Legal Aid Network (CLAN) lobby for change in the Children Act
Childline Kenya, together with its partner organisation CLAN, is spearheading a lobby to improve the Children’s Act in the country. They aim to achieve this through incorporating what they call ‘diversion’ which is a new legal strategy of dealing with child offenders. For more information contact Ms. Nyamu at Childline.
Lesotho: Childline visits ChildLine/LifeLine Namibia
A team of ten from Lesotho visited ChildLine/LifeLine Namibia in Windhoek, Namibia on 16-19 September. The objective of the exchange visit was to learn about Childline Namibia’s programmes on HIV/AIDS, child participation and Male involvement. The participating team included representatives from UNICEF Lesotho, civil servants from the Family Health Division and Department of Social Welfare, and Probation Unit and Gender Protection as well as representatives from Lesotho Save the Children.
Maldives: establishing a child helpline
Amrita Singh from Childline India Foundation (CIF) worked with representatives from the Maldives from 4-28 August on tasks towards launching the Child Helpline in Maldives.
Mozambique: establishing a child helpline, Plan Mozambique and REDE CAME visits Childline Kenya
In July, Childline Kenya hosted two members of the Mozambique child helpline project team to work towards the establishment of a child helpline in Mozambique. The team was comprised of a representative from Rede Contra Abuso de Menores (REDE CAME) and Plan Mozambique.
Poland: Nobody’s Children Foundation visits Hungary
CHI’s Polish member organisation, Nobody’s Children Foundation, was recently assigned the toll-free European number 116 111. To plan and prepare a smooth operation of this number in Poland, CHI facilitated a technical exchange visit to Kek Vonal in Hungary. Kek Vonal is already operating the number 116 111 and kindly provided workshops and trainings for the delegates from Nobody’s Children Foundation. The launch of 116 111 in Poland is planned for November 2008.
Mozambique: Southern African Development Community Child trafficking workshops
CHI, in collaboration with Save the Children Mozambique, held their third workshop on child trafficking on 24-25 September in Johannesburg, South Africa. Child helplines, as well as countries interested in launching child helplines, in the Southern African Development Community (SADC) region met to review progress in preventing and combating child trafficking before, during and after the World Cup in 2010 in South Africa. CHI and Save the Children in Mozambique would like to invite all other organisations actively involved in similar activities, or individuals, foundations and companies interested in supporting this cause, to join our efforts. If you are interested please contact CHI or Save the Children. For a report about our progress.
United States of America: 2nd Floor Helpline operates in the whole state of New Jersey
Since 1 September, the 2nd Floor child helpline has been serving the whole state of New Jersey. In the first three weeks of its expansion, the child helpline received around 3,000 calls. Following its growth, 2nd Floor Helpline will now focus on the launch of a ‘Dream Inspiration Wall’ on its website.
United States of America: National Runaway Switchboard (USA) helps runaways
The child helpline National Runaway Switchboard (NRS) has launched a service to help missing and runaway children with a free ticket home. This ‘HomeFree’ programme is funded and developed by the famous rapper Ludacris and the Greyhound Bus Lines. Since 1995, NRS have reunited over 13,000 youth with their families. The next step for the child helpline is to publicise this programme on 1,200 television stations. For more information.
Vietnam: Counsellor Training Workshop
Since 2001, Plan Vietnam has been working, in cooperation with the Vietnam CPFC, to set up a free Helpline in order to assist children in difficult circumstances (CNSP) in Hanoi. On 19 May, 2004, the Helpline was officially launched in Hanoi. On 8-12 September CHI organised a counsellor training workshop for 23 counsellors, with facilitation by New Zealand’s What’s Up.

Cid_image2

The Committee on the Rights of the Child (CRC) Day of General Discussion, Switzerland
On 19 September, CHI participated in the CRC’s Annual Day of General Discussion. This day is organised each year by the Committee on the Rights of the Child. This year the theme was ‘The Right to Education in Emergency Situations’. Participants stressed that the Right to Education should be guaranteed to children at all times, especially in times of crises. With the normalcy of routine that school can provide, governments should work with civil society in making sure that education receives a high priority in trying times. CHI submitted a report on the role of child helplines in ensuring the Right to Education.
World Congress III – Pre Congress Consultation, Hong Kong
CHI participated in the ISPCAN pre-Congress Consultation on the 4-5 September in Hong Kong to prepare for the upcoming World Congress on Sexual Exploitation of Children and Adolescents which will take place in November 2008 in Rio de Janeiro, Brazil. The ISPCAN Consultation was facilitated by Special Rapporteur Jaap Doek, one of the CHI’s founding fathers.
ISPCAN Conference on ‘Towards a Caring and Non-Violent Community’, Hong Kong
CHI participation in the XVIIth International Society for Prevention of Child Abuse and Neglect (ISPCAN) International Congress, organised by both ISPCAN and CHI’s member helpline in Hong Kong, Against Child Abuse (ACA). The theme of this international congress was ‘Towards a Caring and Non-Violent Community: A Child’s Perspective.’ CHI has been working closely with ISPCAN since early 2007. ISPCAN’s mission is to support individuals and organisations working to protect children from abuse and neglect worldwide. In addition to its reputable monthly publication Child Abuse and Neglect: The International Journal, the organisation offers the LINK newsletter, the World Perspectives on Child Abuse Publication, virtual issues discussions, member and National Partner listserves, and educational events on local, national and international levels. CHI had an interactive presentation.
EURONET
On 30 September, Euronet’s General Assembly met in Brussels. A Day of Discussion was also held, which focused on Corporal Punishment. The discussion highlighted efforts to ban the corporal punishment of children in the European Union.
South Asia Forum Regional Preparatory Consultation, Nepal
CHI participated in the South Asia Forum (SAF) Regional Preparatory Consultation for the World Congress III against Sexual Exploitation of Children and Adolescents in Kathmandu, Nepal from 27-29 August 2008. The SAF Preparatory Consultation brought together Ministerial level government officials, UN representatives, NGOs and other key stakeholders, to share good practices, examine new challenges and dimensions of Commercial Sexual Exploitation of Children (CSEC) and set more targeted strategies. Child helplines were included in the recommendations in three (out of the four) working group discussions. The recommendations can be read here.
MobileActive08, South Africa
MobileActive08 is the annual conference of MobileActive.org which is a community of people and organisations using mobile phones for social impact. Under the theme ‘Unlocking the Potential of Mobile Technology for Social Impact’ MobileActive08 took place from 13-15 October 2008 in Johannesburg, South Africa. Throughout the three-day event key stakeholders explored mobile technology in support of social action. CHI together with Plan Finland jointly presented on child helplines in the session ‘Mobile helplines for child protection’ to raise awareness on the information, communication and technology tools that child helplines all over the world are using to reach children in need of care and protection.
Publications
CHI is pleased to announce the launch of two new child helpline manuals: Fundraising and Good Governance. Each manual is available in English, French, Spanish and Arabic. To view each manual.
In November CHI held its fourth International Consultation in Jordan, hosted by the Jordan River Foundation. All information related to this event will be included in the following newsletter.
|

|

« 【本日の日誌】理事会で、江戸川の子どもの状況を報告 | トップページ | 【本日の日誌】連続学習会報告#3(2008年12月21日) »